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  Frequently Asked Questions - Agencies
Strategic Marketing Matches
Find qualified new business opportunities and “marketing matches” uniquely suited to your agency’s strengths.

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  1. HOW DO YOU GET PAID?
  2. DO AGENCIES PAY TO PARTICIPATE IN AGENCY REVIEWS?
  3. HOW IS SMARTI DIFFERENT FROM OTHER AGENCY SELECTION FIRMS?
  4. HOW DOES IT WORK?
  5. WHAT IF WE DECLINE?
  6. HOW DO WE KNOW WE HAVEN’T MET THE CLIENT ALREADY?
  7. WHO AM I COMPETING WITH?
  8. WHO ARE YOUR CLIENTS?
  9. HOW DO ADVERTISERS AND CLIENTS LEARN ABOUT SMARTI?
  10. OUR WEBSITE IS NOT UP YET. SHOULD WE STILL REGISTER?
1. HOW DO YOU GET PAID?
We charge clients a set-up fee that commits our resources and covers or expenses in conducting the search. It also qualifies clients; we know they are serious about hiring an agency and not “tire-kickers” just looking around. An extension of an agency’s new business outreach, Smarti receives a commission fee from the agency that wins the business; it’s a performance-based, worthwhile investment for finding an ideal client. Business development consulting services are charged on a project basis.

2. DO AGENCIES PAY TO PARTICIPATE IN AGENCY REVIEWS?
No. Any agency is eligible to participate in the agency review process. Smarti has a proprietary database that is free for agencies to register their basic information. Smarti does not require agencies to “subscribe” or pay any fees to be considered in searches. Smarti receives a commission fee from the agency that wins.

3. HOW IS SMARTI DIFFERENT FROM OTHER AGENCY SELECTION FIRMS?
Smarti operates differently and does not require agencies to “subscribe” or pay any fees to be considered in searches. We know such a “pay for play” model alienates agencies and often results in ‘junk leads”. Risk-free, Smarti doesn’t charge agencies anything up front. Performance-based business development support, Smarti receives a commission from the agency that lands the business, scalable according to the budget. We don’t promise anything, and you may not hear from Smarti for a while. But IF we find you your agency an opportunity, we promise its right up your alley!

We won’t waste your time, the clients’ time or our own! We’re not the “fast track” to the short-list. Smarti IS the short-list. Unlike traditional agency selection firms with go through long, cumbersome RFP processes and typically have at least 25 agencies competing for the account, Smart does the legwork and provides clients with a qualified short-list of 3 targeted agency “matches”. So IF you’re in a pitch, we consider it an ideal” match and you are a finalist. Plus, Smarti provides valuable, comprehensive briefings so you’re prepared for success.

Unlike other agency selection firms that specialize in big brands and the Top 25 ad agencies and PR firms, at Smarti we believe good things come in smaller packages. Smarti specializes in best-in-class boutique to mid-size agencies, anywhere from a handful to 75 employees.

Our timing is quicker, too. By the time a client hires Smarti, they are ready to hire an agency. Clients usually meet agencies and receive proposals to make a decision within 4 weeks of engaging Smarti.

4. HOW DOES IT WORK?
The first step is Register your agency in our database. When we have an opportunity that might be a fit, we’ll connect to get more information and to arrange for an in-person meeting. We’ll review your portfolio, meet key members of your team and talk to client references. With the “Smarti Seal of Approval”, you’re eligible for Agency Selection.

Should we identify a relevant opportunity for your team, we’ll develop a snapshot on your agency to present to the client, which includes relevant experience for the particular opportunity. With the client’s approval, we’ll provide you with an in-depth Brief which includes a backgrounder on the client, target audiences, competitors, strengths, challenges, objectives, current marketing initiatives, work assignment, budget along with the key decision-makers, to help you prepare for the Pitch.

5. WHAT IF WE DECLINE?
That’s always your option. We know you are particular about which pitches to pursue. At Smarti, we have a vested interest in making an ideal match. If we present you with an opportunity, it’s probably right up your alley!

6. HOW DO WE KNOW WE HAVEN’T MET THE CLIENT ALREADY?
Smarti always debrief clients on their agency history: with whom they have relationships present and past, what they liked and didn’t like. Smarti is all about value. A client is not going to pay Smarti to meet agencies they already know!

7. WHO AM I COMPETING WITH?
Smarti specializes in boutique and mid-size agencies, and pitches involve like-sized agencies. (We would not put a 5-person boutique and a global agency in the same pitch!) We know what our clients want and what budget range is in their comfort and reality zone. We also know agencies’ financial requirements and what makes a good fit. Smarti pitches put agencies on a level playing field, since all players are operating along the same parameters. Decisions are usually come down to the agency teams’ experience and team chemistry—the way an agency should be hired.

8. WHO ARE YOUR CLIENTS?
Smarti clients range from family run startups to global companies, B2B and B2C, across a range of industries. Our sweet spot is mid-size companies with budgets from under $50k to over $5M. Our clients tend to prefer high caliber work, senior-level talent and lean agencies. Every day is a new day, and we get all types of new clients.

9. HOW DO ADVERTISERS AND CLIENTS LEARN ABOUT SMARTI?
To get the word out, we make telephone calls, send emails and direct mail postcards to decision makers. We conduct email marketing and search engine marketing campaigns. We attend and exhibit at trade shows. Smarti has received some media attention publicity, too.

10. OUR WEBSITE IS NOT UP YET/WE’RE REDOING IT. SHOULD WE STILL REGISTER?
NO! You don’t want to go in the Smarti database “half-baked”. Please wait until you have it together. Need some help? We can critique your new business presentation and help you uncover your agency’s unique DNA. We review hundreds of agencies every year and have a bird’s eye view of agency websites, capability presentations and what resonates and what sounds the same.

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